CYFD offices by day, shelters by night
A new report details how New Mexico foster youth cycle between CYFD offices during the day and homeless shelters at night amid a shortage of appropriate placements.
With overnight office stays now prohibited, advocates say foster youth spend all day in CYFD offices and leave each night to sleep on couches at youth homeless shelters
Ed Williams, Searchlight New Mexico
This article was originally published by Searchlight New Mexico.
Every day, the kids repeated the same routine. From early in the morning, they sat in the New Mexico Children, Youth and Families Departmentâs Albuquerque office, scrolling on their phones, watching TV, or finding other ways to pass the time.
Around 10 p.m., they packed a small bag and got in their foster care caseworkerâs car. The caseworker dropped them at a youth homeless shelter, where they spent the night on a couch.
At 7 a.m. the next day, their worker picked them up and took them back to the CYFD office, and then back to a shelterâs couch the next night.
Some children have spent weeks cycling daily between CYFD office buildings and couches at youth homeless shelters, according to three youth attorneys interviewed for this story, a practice confirmed by CYFD employees with direct knowledge. With every move from couch to office, the kidsâ mental health deteriorates, the attorneys say â in one instance, culminating with a youth admitted to an inpatient psychiatric hospital.
CYFD denies that children have been staying in offices and sleeping on sheltersâ couches.
In a statement to Searchlight, deputy director of communications Jessica Preston said CYFD has âsuccessfully moved all children and youth from office settings into safe, appropriate placements,â including âreunification with family, kinship, family-based and treatment foster homes, residential treatment programs, and congregate facilities.â
âNo child or youth was moved from an office setting to a âcouch stay,ââ she said.
That claim is at odds with a scenario described by others who work directly with children in foster care. In the three months that have passed since Gov. Michelle Lujan Grisham issued an executive order prohibiting foster youth from spending the night in CYFD office buildings, foster care caseworkers have used these âcouch staysâ at youth shelters as last-ditch workarounds to comply with the order.
The reason is simple, according to CYFD workers interviewed by Searchlight.
Gov. Lujan Grishamâs executive order to remove kids from CYFD offices mandated that those kids be placed in âsafe, appropriate and licensed settings designed for care and supervision.â But for the kids who were living in the office â among the stateâs highest needs foster youth, children and teens with severe trauma-related mental and behavioral health conditions â few foster placements exist.
Caseworkers have scrambled to find a bed â any bed â for the hard-to-place kids who have continued to spend their days in offices, CYFD employees told Searchlight. And almost without fail, those efforts come up empty.
âEvery single day, weâre hearing the same thing over and over and over for all of the kids, because theyâre all in the same situation,â said a CYFD employee with direct knowledge. Searchlight is not identifying the employee because they are not authorized to speak with the media.
âI wish that they would quit lying to the public,â the employee said. âThey say, oh, thereâs no office stays. OK, they might not be sleeping in the office,â the worker said, but the situation is no less destructive.
Attorneys say that there have been multiple children at the Albuquerque office each time they have visited their clients at the building in recent months, but the number of kids in this situation is unclear.

Nowhere else to go
The governorâs executive order came after intense scrutiny by legislators, journalists and law enforcement over CYFDâs longstanding practice of housing foster youth in offices.
Attorneys and CYFD employees say that practice has continued despite a 2020 settlement agreement, known as the Kevin S settlement, in which the state promised to stop housing kids in offices, shelters, residential treatment centers and other so-called âcongregate careâ settings â living arrangements that have been shown to cause lasting harm to children. That agreement also included commitments to build a new array of mental and behavioral healthcare services for children.
In the years since, the state has made marginal progress but has failed to meet its commitments under the Kevin S agreement. As children have spent years without appropriate foster placements or adequate mental and behavioral health care, their needs have increased, making finding stable homes for them even more difficult.
With nowhere else to go, these kids would spend months sleeping in CYFD offices across the state. In 2024, more than 400 children were recorded as having stayed in agency office buildings, according to a report by independent monitors overseeing the Kevin S settlement.
Dangerous incidents â including sexual and physical assaults, exposure to fentanyl and other drugs â became commonplace. Those dangers led to an investigation by the New Mexico Department of Justice last year, resulting in a lawsuit against CYFD and a public report accusing the department of a âsystematic moral failing.â
CYFD began working in earnest to remove kids from offices in December 2025, according to CYFD Communications Director Jake Thompson. By the end of that month, about 30 kids were staying in offices, the department said.
But the underlying cause of children living in offices â the stateâs lack of appropriate foster placements and healthcare â remained in place when the executive order to ban all kids from overnight office stays in January, according to attorneys and child welfare experts.
âThe state has not done what is needed to move these kids to places that can take care of them,â Dr. George Davis, the former director of psychiatry for CYFD and a plaintiff in the Kevin S. settlement, told Searchlight following the order. âWe donât have appropriate placements. Where are they going to go?â
From offices to shelters
In the wake of the executive order, many CYFD caseworkers have turned to youth homeless shelters to house youth who were living in offices.
Searchlight has reported that individual shelters have been receiving four to five referrals per day from CYFD since the executive order was issued. Shelter managers told Searchlight that most of those referrals are for youth with severe mental and behavioral health needs that shelters are not equipped to handle â a problem that has led to repeated emergencies, sometimes in the form of violent outbursts or sexually aggressive behavior that puts the safety of the entire shelter at risk.
âWe have had to call the police so many more times since that order, probably more than weâve had to call in the last six or seven months combined,â Heather Hoffman, executive director of Youth Shelters and Family Services in Santa Fe, said in an interview.
A CYFD spokesperson said in an email that âa very small numberâ of kids have been sent to âshort-termâ shelter stays, which âtypically last a few days.â Shelter managers interviewed by Searchlight said that foster youth have spent months at shelters, and the cases that last only a few days are usually because the child experiences a serious mental health crisis and canât be safely kept there.
Even in those cases, shelter managers said, CYFD often takes days to remove the child, and threatens shelters with licensing investigations if they donât keep them.
When kids do leave shelters because of mental health emergencies or dangerous outbursts, shelter managers, attorneys and CYFD workers say, they sometimes return to the office until another shelter agrees to let them sleep on their couch for the night.

'Nobody wants me'
After returning to the CYFD office from a shelter couch, a childâs caseworker repeats the process from the day before: holding a new staffing meeting and calling every possible shelter, foster home or relative they can to find a place their kid can go. They rarely succeed.
âI feel like thereâs a big disconnect between upper management and us,â a CYFD employee told Searchlight. âTheyâre making decisions that affect us, but theyâre not seeing it at our level.â
âI hated office stays,â the employee said. âBut in reality, they had a room. To tell a kid, OK, youâre gonna go sleep here, and then youâre gonna come back, and then youâre gonna sleep here, and then youâre gonna come back? That just shows this lack of stability.â
Youth attorneys say that lack of stability has caused their clientsâ mental health to spiral.
âEvery day that a kid doesnât find a safe place to live is a day that adds to their trauma,â said Alison Endicott Quiñones, an Albuquerque-based youth attorney. Endicott Quiñones says she has two clients who each spent weeks moving from offices to couches after the executive order.
âThe kids know that their worker is making call after call to find a placement,â she said. âSo what do the kids think? They think âNobody wants me.â And we try to explain that itâs about level of care, the ability to meet your needs, or itâs about space. But that doesnât work for these kids. All they know is that theyâve been rejected.â
These children frequently lose their belongings in the constant shuffle between offices and shelter couches. Several have missed school because CYFD doesnât know which school to enroll them in as they live for months without a stable placement, Endicott Quiñones said.
One of Endicott Quiñonesâ clientâs mental health deteriorated so severely during six weeks of overnight couch stays that they eventually had to be admitted to a mental hospital, where they remain today, she said.
âWe donât have safe and appropriate placements for these kids. We have kid storage facilities. It is ridiculous, and it is inappropriate.â
Another attorney, Elizabeth Hess, described a similar situation for her client, a fifth-grader who needs a high level of care. Hess said her client spent several weeks sleeping on sheltersâ couches before her caseworker managed to find her a full-time placement in a shelter.
âShe needs stability,â Hess said. âThereâs no stability now. Sheâs not sure where sheâs sleeping at night. Sheâs going and sheâs sleeping on a sofa with, you know, who knows whoâs around her?â
The girlâs caseworker has tried to make the situation as tolerable as she can for the child, Hess said, even taking her to get her nails done on her own dime. Other caseworkers have used their paychecks to take their kids shopping or eat at their favorite restaurant, just to make the lack of a stable home that much less traumatic.
CYFD says that it is continuing to work through âcoordinated and determined collaborationâ with partners to find safe places for kids in its custody to live.âProviding safe, stable placements for children and youth in state custody is CYFDâs primary focus, but we need the publicâs help to achieve the greatest results,â said CYFDâs Jessica Preston. âWe encourage compassionate, responsible New Mexico adults to consider becoming a foster parent and help make a profound difference in the life of a vulnerable child or youth.â
Ed Williams has been an investigative journalist for Searchlight New Mexico since 2018, where he has reported on systemic issues impacting New Mexicoâs children and families, human trafficking, abuses of power, and more. As investigations editor, Ed oversees Searchlightâs deep-dive reporting and collaborations with local and national media partners.
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